Privacy Policy

Last updated: August 2, 2026

Narges Organics operates the website www.narges-organics.com (the "Site"), including all related information, content, features, tools, products and services (the "Services"), in order to provide you, the customer, with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described here.

Personal Information We Collect

"Personal information" means information that identifies or can reasonably be linked to you. It does not include information that is collected anonymously or that has been de-identified so that it can no longer identify you. Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.
  • Financial information: payment card information, financial account details, transaction details, payment confirmations.
  • Account information: username, password, preferences and settings.
  • Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange or cancel, and your order history.
  • Communications with us: content of your correspondence with our customer support.
  • Device information: information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: how and when you interact with or navigate the Site.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, use the Site, communicate with us, or otherwise voluntarily provide information.
  • Automatically through the Services, including from your device as you use the Site, and through cookies and similar technologies.
  • From our service providers, when they collect or process personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

  • To provide, personalize, and improve the Services: process payments, fulfill orders, remember your preferences, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and offer you a customized shopping experience, including product recommendations.
  • Marketing and advertising: send you marketing, promotional, and advertising communications by email, text message, or postal mail, and show you online advertisements based on your purchases or activity on the Site.
  • Security and fraud prevention: authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or prevent fraudulent, illegal, or malicious activity.
  • Communicating with you: provide customer support and respond to your inquiries.
  • Legal reasons: comply with applicable law, respond to valid legal process, including requests from law enforcement or government authorities, and enforce our Terms of Service or other policies.

How We Disclose Your Personal Information

We may disclose your personal information to third parties for the following purposes:

  • With service providers who perform functions on our behalf (e.g., hosting, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
  • With business and marketing partners to provide marketing and advertising services, including personalized advertising based on your activity on the Site. Our partners use your information in accordance with their own privacy policies. Depending on where you reside, you may have the right to opt out of having your information used for targeted advertising.
  • When you direct or consent to disclosure to a third party, for example to have your order shipped.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction (such as a merger or acquisition), to comply with legal obligations (including responding to a subpoena, court order, or similar request), to enforce our Terms of Service, or to protect the Services, our rights, and the rights of our users.

Cookies and Similar Technologies

We use cookies to enhance and simplify your visit to the Site:

  • Persistent cookies remain on your device for a limited period (for example, to remember your preferences or keep you logged in).
  • Session cookies are stored temporarily and are deleted when you close your browser (for example, to manage your shopping cart or verify that you're logged in).

We also use third-party cookies (for example, analytics tools such as Google Analytics) to collect aggregated statistics about how the Site is used. You can disable or delete cookies at any time through your browser settings; note that doing so may affect certain features of the Site.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. If you follow these links, we encourage you to review their own privacy and security policies. We do not guarantee and are not responsible for the privacy or security practices, or the accuracy of content, on such third-party sites. Including such links does not imply any endorsement of their content or operators.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send us over the internet may not be secure while in transit; we recommend not using unsecured channels to share sensitive or confidential information with us.

We retain your personal information for as long as necessary to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information (these rights are not absolute and may be subject to certain conditions):

  • Right to access: request access to the personal information we hold about you.
  • Right to delete: request that we delete your personal information.
  • Right to correct: request that we correct inaccurate personal information.
  • Right to portability: receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances.
  • Right to opt out of targeted advertising: depending on where you reside, you may have the right to opt out of the use of your personal information for targeted advertising.
  • Managing communication preferences: you can unsubscribe from our promotional emails at any time using the unsubscribe link at the bottom of each email. Even after unsubscribing, we may still send you non-promotional emails related to your account or orders.

If you reside in the UK or the European Economic Area, you may also exercise the following rights:

  • Objection and restriction of processing: ask us to stop or restrict processing of your personal information for certain purposes.
  • Withdrawal of consent: where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before the withdrawal.

You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request, as permitted or required by applicable law. You may also designate an authorized agent to submit a request on your behalf; we will require proof of that authorization and may still need to verify your identity directly.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country in which you reside. Where we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date, and provide notice as required by applicable law. Your continued use of the Site after the revised policy is posted constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of the rights described above, please contact us at:

Email: support@nargesorganics.com Website: www.narges-organics.com